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Credit Card Payment
We Request customers to use the same billing and shipping address for
all credit card orders to save time on order processing and credit card
verification procedures.
Billing address (address where credit card bank statement is mailed) has
to be entered on the order with high accuracy. ItParts.us electronic
system is checking this information at the time of the order processing.
If information is incorrect or incomplete the order will not be shipped.
We usually notify customers by either a telephone call or email about a
credit card processing problem. If we do not receive a call back from a
customer within two business days in order to correct this information,
the order will be canceled.
Please read the following and perform the actions listed if applicable
to your situation.
If the order exceeds $100 and the shipping address is different from the
billing – ItParts .us may request the customer to fax a signed form
authorizing us to charge and ship the product to that particular
shipping address. Please Download Form, print it, fill it out and fax
to: 510-440-0257. Attn: Your Order Confirmation No.
If the order exceeds $1000 and shipping address is different from
billing - a customer must do both of the following:
- Fax a signed form authorizing us to ship the product to that
particular shipping address. Please
Download Form, print it, fill it
out and fax to: 510-440-0257 Attn: Attn: Your Order Confirmation No.
- Fax the Front and Back of the Credit card used for the order to:
510-440-0257 along with the form and a Copy of Driver License.
Note: If your company is using Purchase Order
please fax the company PO along with the above information.
If you are an American Express or Discover cardholder and your shipping
address on the order is different from the billing address you must call
American Express or Discover customer service to add your "ship to
address" on file as the Authorized Shipping address. This is a regular
procedure for Discover and American Express. We always check if the
credit card company has an authorized shipping address on cardholder's
file before shipping the order.
By following the above regulations you will save time and your order
will be shipped without any delays. These regulations are made for
cardholder's protection. There are no exceptions to these terms.
VISA / Master Card
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If your card is issued in the US, Please follow
ItParts.us Credit Card Payment Instructions stated above.
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If you are an International customer and your card
is an International Card issued outside of USA - ItParts.us does not
accept it. The only exception is made for Visa or MasterCard credit
cards issued in Canada.
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If you are a Canadian reseller - please send a
company PO (Purchase Order) by fax to 510-440-0257 and ItParts.us
sales team will contact you with further questions or procedures. If
you are not a reseller the maximum amount of the order cannot exceed
$2000 (US dollars). All orders must follow ItParts.us Credit Card
Payment Instructions. If the order exceeds $2000 please make the
payment by Wire Transfer.
International Orders
Orders from any country are accepted. All International Orders have to
be Wire Transfer only.
Cash On Delivery (COD)
Please note that all orders up to $150 can be paid by Company Check on
delivery However we will need to have Your Company/banking Information
Before we ship the order. Please fax the same to 510-440-0257.
Wire Transfers
Orders from any country are accepted. There is no limit for the amount
of the order. Please make sure to provide the Order confirmation number
in the payment details section when you are sending the Wire Transfer.
It usually takes some time between the Wire Transfer (customer) and the
receipt of the payment. So Order will be shipped only after finance
department confirm the receipt of the payment. Please write to us for
our or Banking Info.
Net Terms
ItParts.us is proud to serve Government, Educational and Corporate
organizations. We accept purchase orders and offer special pricing and
payment arrangements for large orders.
Typically we offer Net 30 terms for Government, Educational, and
Corporate clients. In order to process your PO we must receive a copy of
the PO signed by the purchasing agent of your organization. The PO must
clearly indicate billing and shipping addresses, contact phone and fax
numbers. Corporate clients must supply us with bank and trade
references, along with the Dun & Bradstreet number. Corporate orders are
subject to credit approval. All sales and return policies apply to all
ItParts.us customers.
In order to enter correct pricing and shipping information on the PO,
you can either call us to verify prices and shipping charges, or simply
print out the order in the check out process with exact prices and
shipping charges and include it along with the PO.
For any questions regarding Government, Education and Corporate POs
please contact:
Please send your PO by fax to:
510-440-0257
or email to: sales@ItParts.us
You can mail the hard copy of the PO to:
ItParts.us
46520 Fremont Blvd, Unit 602
Fremont, CA. 94538. USA
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