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New Retail
New Retail product is what you would expect to see on a store's shelf.
It is intended for an end-user, and is usually packaged by Original
Equipment Manufacturer and generally along with a user's manual and
software. Manufacturer generally provides warranty for this product
except for End-of Life Products.
New
New product is Un-used brand new from Original Manufacturer and is
usually provided in Bulk/OEM packaging. This product may or may not come
with any manuals or software. This product is packaged in Brown Box
only.
OEM/Bulk
OEM mean Original Equipment Manufacturer product. This is an original
product generally bare product in plain white or brown packaging. These
items are new or excess parts, without the retail box. They were part of
a bulk shipment that is being split up for resale. Also these items in
some cases do not have manufacturer warranty, which is provided by the
supplier. All products supplied as OEM are fully tested and are in
excellent condition.
Purchasing a non-retail OEM product is a great way to save money --
especially if you are so savvy that you don't require all of the
manuals, cables, and/or other accessories. Just make sure to keep these
differences in mind so there are no surprises when you open up your
package!
- No fancy packaging. OEM/bulk products come in a white/brown box or
simply in anti-static wrap or plastic.
- Accessories may differ. Accessories such as cables and screws may not
be included.
- User's manual may differ. User's manual may not be included. If you
find you need more installation information, it is usually available at
the manufacturer's website.
- Software bundle may differ. Although OEM/bulk products usually include
any necessary* drivers, they may not come with the more extensive
software bundle that sometimes accompanies a retail product. (*Note that
some Plug and Play devices only require the standard Windows drivers,
and therefore additional drivers may not be included.)
- Technical support may differ. Many manufacturers will not offer full
technical support to end users who have purchased OEM/bulk products.
Part of what you pay for when you purchase retail hardware is technical
support, should you need it. That cost is not included in the price of
OEM/bulk products.
- Warranty period may differ. This is not normally the case, except with
CPUs. Usually the retail version of a CPU has a 3 year warranty, while
the OEM/bulk version's warranty only lasts between 30 days and 1 year.
Refurbished/ Recertified
A product is considered Refurbished if the manufacturer has
reconditioned the product as per specification and released it or if the
retail seal has been broken at some point. Manufacturer's warranty, if
applicable, varies per product and will be stated in the warranty
section of the product's detail page. Recertified products may or may
not come with manuals or Software.
New Pulls / Used
New Pulls / Used products are items that have pulled out of working
machines that are now being sold for parts. These products are tested
and are generally in good working condition. Each and every product is
thoroughly tested and warrantied by the supplier, which varies per
product and will be stated in the warranty section of the product's
detail page.
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